King Beach on Remotely Managing 60+ Call Centers

King Beach is the Director of Solutions at GeoPoll, a role in which he oversees GeoPoll’s call center operations in 60 markets around the world. He talked to Roxana Elliott about the shift [...]

GeoPoll’s CATI Operations in Africa, Asia, Latin America

GeoPoll has been increasingly tasked with transitioning face-to-face research projects to CATI, a remote research methodology which gathers data through voice calls. As a result, over the past [...]

Transitioning to Remote Call Centers in Africa, Asia, and Latin America

A tenant of GeoPoll’s research solutions is the ability to collect data remotely; in 2012 we conducted one of the first-ever remote surveys in the Democratic Republic of Congo via 2-way SMS. We [...]

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