Remote CATI Interviews in Africa, Asia, and Latin America

Call Centers Around the Globe

Live voice call interviews by trained survey enumerators allow you to reach any population that has access to a mobile phone, even those who are illiterate and do not have internet access. GeoPoll administers voice call surveys through our own Computer Assisted Telephone Interviewing (CATI) mobile application, which is specifically built for use in emerging markets and includes features such as offline capabilities and remote progress tracking.

GeoPoll has several call centers in Africa, Asia, and Latin America and is experienced in rapidly opening new call centers in order to respond quickly to fast-moving situations such as natural disasters, disease outbreak, or conflict. During the COVID-19 outbreak, we have transitioned all of our CATI call centers to operate remotely.

cati survey call center

GeoPoll’s Process: CATI Surveys

  • IDENTIFY AUDIENCE

    GeoPoll can call survey respondents in almost any country in the world or administer surveys to provided mobile phone numbers

  • DESIGN SURVEY

    GeoPoll will assist you with your research design, including writing survey questions and advising on best practices for voice calls

  • SCRIPT SURVEY

    GeoPoll's team scripts your survey in our platform and trains enumerators on how to administer your specific survey

  • ADMINISTER SURVEYS

    Live calls are made by GeoPoll-trained enumerators who record all answers in the GeoPoll application for high data quality

  • ANALYZE DATA

    GeoPoll provides data in your chosen format, which can include pivot tables, raw data, written reports, custom dashboard visualizations or infographics

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GeoPoll Advantages: Remote Data Collection

Reach any mobile device

GeoPoll can administer surveys by multiple text, voice, and in-person modes including text message (SMS), mobile application, and voice calls, allowing us to reach anyone with access to any type of mobile phone. Choose which mode is right for you.

Full service research team

The GeoPoll team are experts in mobile data collection and can assist you with questionnaire design, survey scripting, data analysis, and report creation, ensuring our research is seamlessly integrated with your own processes and goals. Meet our team.

Seamless respondent experience

Direct integration with mobile network operators ensures messages are sent in real-time and are free for respondents. GeoPoll provides incentives immediately upon survey completion. Learn about our mobile methodology. 

Wide reach and targeting

GeoPoll has a total reach of over 250 million mobile subscribers and 5 million profiled respondents. We can reach every province or state within a country and target respondents by gender, age, location, and other criteria. View our country coverage details. 

GeoPoll Coverage

GeoPoll has experience administering mobile-based surveys all over the world for clients ranging from global brands and international development organizations to local media stations and NGOs. We have completed projects in all of the below countries and can conduct research via voice call in almost any country in the world. Contact us to request more information on our capabilities and respondents around the world.

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